Refund Policy

1 . Introduction

Welcome to SARVSANSKRITI.COM. We want your shopping experience to be pleasant and satisfactory. This Refund Policy outlines the terms and conditions for requesting refunds for products purchased through our web store.

 

2. Eligibility for Refunds

You are eligible for a refund under the following conditions:

• You have made a purchase within the last 7days.
• The item(s) you wish to return is in its original, unused, and undamaged condition.
• It is mandatory to record the unboxing video after delivery for future refund process.
• The item(s) is in its original packaging, including all labels, tags, and accessories.
  
  

3. Refund Requests

To request a refund, please follow these steps:

• Contact our customer support team within 7 days of your purchase.
• Provide the order number, the reason for your refund request, unboxing video and any other relevant details.
• Our customer support team will guide you through the return and refund process. You can contact our team at support@sarvsanskriti.com
  
  

4 .Non-Refundable Items

The following items are generally non-refundable unless prohibited by applicable law:

• List non-refundable items, e.g., personalized or customized items, digital downloads, services, perishable goods, etc.
  
  

5. Refund Process

• Once your refund request is approved, we will process the refund within 3 days.
• Refunds will be issued to the original payment method used for the purchase.
• Please note that the time it takes for the refund to appear in your account may vary depending on your financial institution.
  
  

6. Late or Missing Refunds

• If you haven’t received your refund within the stipulated timeframe, please check your bank account first.
• If you still have not received your refund, contact your credit card company or bank.
• If you’ve taken these steps and have not received your refund, please contact us at support@sarvsanskriti.com
  
  

7. Special Offers and Promotions

• If you received a discount or participated in a special promotion when making your purchase, the refund amount will be adjusted to account for the discount or promotion.
  
  

8. Changes to this Policy

• We reserve the right to modify or update this Refund Policy at any time. Changes will be effective upon posting on our web store.
• It is your responsibility to review this policy periodically for any changes.
  
  

9. Contact Information

• For questions or concerns regarding this Refund Policy, please contact us at support@sarvsanskriti.com